Q:What is your MOQ?

A: The MOQ is 1000 grams for each specific item.

Q: What is the difference between Synthetic Hair, Human Hair and Remy Human Hair?

A:

Synthetic hair

Beauty Works synthetic hair is manufactured to act and feel like human hair and can even be styled and heated up to 180c in moderation. Recognised as the best quality heat- friendly synthetic fibre, our synthetic hair extensions allow women to change and style the hair as desired. Synthetic hair usually lasts around 8-10 weeks depending on the aftercare.

Human Hair

Human hair is 100% human hair and can last up to 3 months depending on aftercare. Human hair has the cuticles removed which means the life time of the hair extensions are shorter compared to Remy hair extensions. Human Hair extensions are ideal for clients who want hair extensions for a short period of time.

Remy Human Hair

Remy Human Hair is 100% Human Hair. Remy hair is specifically processed to ensure that the protective layer of the cuticles remain intact and are facing in the same direction from root to tip. Ensuring natural shine and vitality allowing the hair to behave tangle-free throughout its lifetime. Remy Human hair can last around 6 – 9 months depending on aftercare.

Q: Will I be charged for customs & import duties?

A: Unfortunately, if you are an International customer then you will be charged for customs and import taxes. This will depend on the weight of your parcel and the country the parcel has been shipped to. Hi Remy Hair is not responsible for any customs or import costs. But we can help you declare lower value to avoid the taxes sometimes.

Q: How can I pay for items?

A: We accept the following payment methods: T/T/Western Union/Money Gram/Paypal.

Q: What delivery options do you offer?

A: We offer DHL, Fedex and TNT etc.

Q: Do you refund the delivery charge?

A: Unfortunately, the delivery charge will not be refunded as this service has been obtained.

Q: Can I do my customized products?

A: Yes, customized orders are accepted.

Q: What’s the delivery date?

A: It depends on  the item you want. For more details, please contact our salesperson.